At CBD Physiotherapy we accept a number of payment methods to make life easier for you.

Private Payment:

We accept Visa, MasterCard, AMEX, debit cards, and cash. If you have private medical insurance, bring your card and we can do the claim on the spot and you will only be responsible to pay the gap. The amount covered by your health fund will be determined by your health fund provider and you will be advised by our receptionist at the time of payment.

Insurance Claims – 3rd Party Insurance for motor vehicle accidents:

For motor vehicle accidents, ring your insurer for permission to commence immediate treatment. We will bill them directly once you have a claim number. Please bring with you your claim number and case manager details.

Workers Compensation:

We can help with your workers compensation claims. For work-related injuries you will need a doctor’s referral so that we can forward the fees directly to your company’s workers compensation insurer. In order for us to bill WorkCover directly we need a claim number and case manager details to verify the claim – so make sure you bring them with you.


Medicare will only cover Physiotherapy services under certain circumstances. We are able to provide treatment for patients with Medicare, however you will require a referral to indicate that it is Medicare-approved.
When you go to your doctor an Enhanced Primary Care Plan will be issued. This allows for a maximum of 5 physiotherapy treatments within a one year calendar period.
Payment is required at the time of the physiotherapy consultation, and the receipt that the patient receives from our practice is then taken to a Medicare office, and a part reimbursement will be received


We know you want to make your claim straight away, so if you bring your Private Health insurance fund card we can make your claim electronically on the spot using the HICAPS system.

For more information call CBD Physio today on 02 9223 3122.